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Referral Information

When you need to visit another doctor or facility, it is your responsibility to know your specific insurance benefits. If you are unsure, you can get more information by calling the member services number on the back of your insurance card. We recommend that you know the answers to the following common questions before you need them:

    * Where should I get bloodwork and other labwork done?
    * Where should I get xrays and other imaging studies done?
    * Do I need a referral to see a specialist?
    * What do I do if the specialist wants me to have additional labwork or xrays or therapy?
    * If I choose to see a specialist who is “out of network,” how much of the bill will I be responsible for? 

If your insurance plan does need referrals, please be aware that many hmo insurances require a minimum of (7) business days to process a routine referral. 

We cannot “back date” a referral. If you are seen by a specialist without a referral, we will not be able to process one after the fact. If you call us on the way to the specialist, we will not be able to process your request in time for your scheduled visit. You may be asked to reschedule the appointment or pay out of pocket if the specialist cannot verify that you have a referral in the system. If you need to see a specialist for a follow up appointment, inquire if you will need an additional referral or if the original referral included a certain number of follow-up visits within a defined period of time.

If your child needs a referral for therapies including physical therapy, occupational therapy or speech therapy, it is likely that there will be limits to how many visits your plan will cover and specific locations that you must use for care. Please allow enough time for your insurance to process the referral.

Please remember the above information is for your benefit so that your insurance company will pay for your child's services. Just like you, our office is obliged to follow your insurance company's policies and procedures. If you do not comply with the rules that are outlined by your specific insurance plan, you may be responsible for all or a portion of your bill.